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Factory Reset UMR Device in the HUB

How to Factory reset the UMR HUB 

1. Open the Hearo hub with a 1.5 hexbit (aka security bit)

2. Hold down the reset button highlighted below for 10 seconds. Use a paperclip, SIM card remover pin 

3. Validate the status light on the UMR

  • Flashing White (1.5s interval): Initializing and booting up.
  • Rapid Flashing White: Device is connecting.
  • Steady White: Ready for adoption or connected via LTE.
  • Steady Blue: Successfully adopted and in normal operating mode.
  • Alternating White/Blue: Firmware is upgrading.
  • Quickly Flashing White/Blue: Recovery mode.
  • Flashing Blue (3s On, 0.2s Off): Network/Wi-Fi error (connected, but no internet).
  • Flashing White (3s On, 0.2s Off): SIM card initialization failed